ViggoSlots : retrait approuvé mais toujours pas reçu

VIREMENT reçu à l’instant même !
Tout est donc PARFAIT :wink:

7 « J'aime »

ah ben voila profitez bien de vos gains, félicitations

2 « J'aime »

Bonjour,

Donc forcément, le retrait ne risquait pas d’arriver à bon port. :wink:
Viggo n’est pas réputé pour être un mauvais payeur, ce qui se constate à nouveau.
L’essentiel est que l’argent soit finalement au chaud sur votre compte en banque.

1 « J'aime »

Bonjour,
J’ai effectué un retrait de 1000 EUR chez viggoslots qui a été refusé. J’ai gagné avec un bonus wager free, on me dit qu’il a été refusé car certaines mises étaient de plus de 4 euros mais je n’ai pas joué avec des mises de 4 euros. En faites j’ai acheté des freespins dans un jeu j’ai payé 48 EUR et ils comptent ça comme une mise, il n’est stipulé nul part que l’achat de freespins dans un jeu est compté comme une mise. Puis je faire quelque chose svp?


BONUS TERMS & CONDITIONS

Viggoslots Bonus Terms

This document will outline the terms and conditions for deposit bonuses, cashback, free spins and free bonus money credited to casino players at viggoslots.com.

1. Welcome Bonus

The first deposit gives you 100% wager free bonus up to 400€ + 70 free spins

The second deposit gives you 100% wager free bonus up to 300€ + 50 free spins

The third deposit gives you 100% wager free bonus up to 300€ + 50 free spins

1.1 After registration Welcome bonus part 1 is available: 100% wager free bonus on a deposit + 70 wager free spins. When the first bonus is finished the second part is available and thereafter the third part.

1.2 Players that don’t have access to the provider Starburst by NetEnt are credited free spins in Gold Lab by Quickspin or Money Train by Relax Gaming for claiming their welcome bonus.

1.3 Players that have access to the provider NetEnt are credited free spins in Starburst for claiming their welcome bonus unless otherwise specified.

1.4 Free spins from the bonuses will be added the day after your deposit has been done at 13:00 CET. If all three bonuses are claimed in one day, the free spins will be divided on three days.

1.5 At your first deposit you get 100% wager free bonus up to 400€ or equal in other amount, minimum deposit to take part of 100% bonus is € 20 or equal amount in other currency. Following day free spins are accredited.

1.6 At your second deposit you get 100% wager free bonus up to 300€ or equal in other amount, minimum deposit to take part of 100% bonus is € 20 or equal amount in other currency. Following day free spins are accredited.

1.7 At your third deposit you get 100% wager free bonus up to 300€ or equal in other amount, minimum deposit to take part of 100% bonus is € 20 or equal amount in other currency. Following day free spins are accredited.

1.8 Only one welcome bonus is allowed per Account/Person.

1.9. For players with registered addresses in Finland, the Welcome Package ONLY includes Free Spins on the first 3 deposits made:

Welcome Free Spins part 1: Once the first deposit has been made, the player will receive 20 Free Spins per day on the game Starburst for 5 days. The first 20 Free Spins will be credited 24hrs after the deposit has been made

Welcome Free Spins part 2: Once the second deposit has been made, the player will receive 20 Free Spins per day on the game Starburst for 5 days. The first 20 Free Spins will be credited 24hrs after the deposit has been made

Welcome Free Spins part 3: Once the third deposit has been made, the player will receive 20 Free Spins per day on the game Starburst for 5 days. The first 20 Free Spins will be credited 24hrs after the deposit has been made

2.1 Free Spins & profits

2.1.1 There are no wagering requirement on winnings from the free spins.

2.1.2 Free Spin bonus to new players entitles the player to a specified number of free spins in one or more selected games.

2.1.3 Free spins can only be used in the specified game (or games) and can not be transferred to other games.

2.1.4 For players who make a profit from free spins that are without deposit requirement at Viggoslots.com the largest possible payout is € 50 or equal in other currency.

2.1.5 Wager free spins that come from a deposit requirement or are included with the Welcome Bonus have a maximum possible payout of 150€/150AUD/150$/150CAD/150NZD/1500NOK or equal in other currency, with exception for free spins from a campaign or offer where the rules for the specific campaign applies. These terms are specified in the Terms & Conditions for the specific campaign.

2.1.6 For free spins with a wager requirement that come with a deposit requirement maximum possible payout is 500€ or equal in other currency.

2.1.7 Free spins must be used within 24H from being credited to the Player’s account.

2.1.8 Viggoslots reserves the right, in its sole discretion to change these terms and conditions, changing the whole and / or parts of the campaign and to restrict which clients are entitled to this offer, without informing the end user.

2.1.9 Viggoslots reserves the right, in its sole discretion to take back bonuses and winnings if a client is suspected, either alone or in cooperation with others in any way abuse the bonuses.

2.2 Monday Freespins

2.2.1 All winnings from Monday free spins are wager free. This means that all profits from free spins can be taken out as real money. The maximum win you can withdraw with Monday free spins is €250 or equal in other currency.

2.2.2 To be eligible for the free spins in the weekly promotions such as Monday free spins you need to have made at least one deposit at € 20 the week before.

2.2.3 Unless otherwise stated, the minimum deposit amount to receive a free spin bonus € 20 or the equal in another currency.

2.3 Cashback

2.3.1 Cashback is available to all registered players at Viggoslots.

2.3.2 You should have made at least one deposit in order to receive cashback money.

2.3.3 Cashback can not be redeemed from bets made in live casino e.g. table games, video poker etc.

2.3.4 Cashback can’t be combined with any other bonuses or promotions. If you have an active bonus no cashback can be earned until completion of this bonus or failure of the active bonus or promotion is achived.

2.3.5 The minimum cashback payout is 1€. Maximum cashback payout per week is limited to 1400€

2.3.6 The cashback is calculated based on the theoretical RTP of each bet placed minus operations costs. The calculation refers to members game activity from Friday to Thursday and is paid out on Friday’s one week afterwards.

2.3.7 Viggoslots.com reserves the right to forfeit any Cashback that has not been claimed either via gameplay or withdrawal after 90 days of crediting has passed.

2.3.8 Viggoslots.com have right to deny a player the cashback if there is suspicion of a fraud behavior.

2.3.9 Viggoslots.com reserves the right to, at any given moment, cancel or change the cashback offer without further justifications.

2.3.10. Accounts that are deactivated, suspended or in any way not deemed active and open will not be eligible for cashback.

2.3.11. Cashback not used within 14 days will be removed from your balance.

2.4 Game of the Month

2.4.1 Between the 20th from one month until the 19th to the following month, all the members collect free spins for the upcoming Game of the month day.

2.4.2 Free spins are handed out in relation to players deposits during the last month.

2.4.3 To participate in the promotion minimum deposit during the month has to exceed 20 €.

2.4.4 The Free spins are without wager requirements and the amount of free spins handed out are stated in Promotions on the site.

2.4.5 If the 20:th is on a Friday or Monday, the Game of the month day is moved to the following day instead.

2.4.6 Abuse of bonuses and combination of different campaigns/offers is not allowed. If breach of this term is discovered both the bonusmoney and the winnings from the bonus are forefeited.

2.4.7 Maximum winnings from Game of the Month is 150 € or equal in other currency.

2.5. Wager Free Bonuses

2.5.1. When playing with a wager free bonus offered by the casino, through a promotion/campaign or as a goodwill gesture from any member of the team, you are allowed a one-time withdrawal request (which will void the current bonus).In the case where funds remain in the balance, it will be considered as a win generated by your bonus and the bonus terms & conditions continue to apply.

3. General Bonus Terms

3.1 Only one bonus is allowed at a time per player, account, address, computer and IP address. Viggoslots.com reserves the right to close any account that is considered a duplicate account, and confiscate the assets of the relevant account.

3.2 If no other information is given, the minimum qualifying deposit to be able to get a bonus is € 20 or equal amount in other currency. The maximum amount of the bonus varies depending campaign.

3.3 Cash bonuses, Free money bonuses and Cash drops, both with and without wager requirements have a maximum allowed withdrawal of x5 the bonus amount.
For winnings from the welcome bonus, there is no maximum amount of withdrawal or
cashout.

3.4 All bonuses issued by Viggoslots can only be used for games and not be transferred or paid out unless the specified bonus conditions for the bonus campaign are fulfilled.

3.5 All bonuses have an end date. If the bonus conditions are not fulfilled at the end time has Viggoslots right to cancel the bonus or debit the bonus money from the gaming account.

3.6 Viggoslots reserves the right to cancel / change / stop promotions at any time without notice before.

3.7 All games have a maximum betting limit of €4/4$/40NOK per game round/spin during the time that a bonus is active on the player’s account. This applies the entire time that the bonus is active on the player’s account as long as nothing else is stated. Violation of this rule will forfeit the bonus and any winnings resulting from the bonus or other games that were completed during the bonus period.

Bonjour,
l’option « achat des free spins » doit absolument être évitée lorsqu’un bonus est actif.
Parce que ce n’est pas la mise unitaire qui est prise en compte mais le montant total de l’achat. La mise max autorisée est donc quasiment systématiquement dépassée, vu le prix de cet achat… Rien que pour un achat du jeu bonus pour 100x la mise (ce qui reste raisonnable, comparé à la moyenne) à 0,10 le spin, ça nous donne 10€… ce qui excède très largement la limite max de mise.

Malheureusement sur viggo il me semble que le max autorisé sous bonus c est 4 euros la mise.

Et je ne sais pas s ils précisent pour l achat de bonus mais comme dit ginie malheureusement l achat de bonus ou free spins compte sur la somme de l achat… et non le tour.

Donc là j ai bien peur que le casino ne veuille rien savoir. J espère qu ils feront une exception surtout si tes 1000 ont été gagnés sans cet achat…

Bonjour,ya t il des frais quand on dépose en visa sur viggo ? Si ya des frais sa m évitera de m inscrire.

Je me suis fait arnaquée de 4533 euros chez eux, j’ai déposer plainte auprès de l’UE, de egaming, de la gendarmerie car tous les prétextes sont bons pour eux, pour ne pas vous payer !! FUYEZ ce site ce sont des escrocs.

Pour quelle raison ?
Je suppose que le casino a invoqué une infraction au règlement.
Laquelle ?

1 « J'aime »

Bonjour.

Quand je lis ce genre de propos , qui n’est appuyé par aucun exemple concrètement détaillé , j’ai plutôt tendance à me méfier…

Pourriez vous donc svp détailler le souci que vous rencontrez ?

Cela nous permettra d’y voir plus clair et forcément donc de mieux pouvoir vous assister dans la résolution de votre problématique.

Bonne journée à tous et toutes.

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Hello @robby971 Apparemment aucune réponse à ta question. No coment, la réponse est dans le silence !!!

5 « J'aime »

Parfois, un silence est plus éloquent qu’une longue tirade. :wink:

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